Home ยป AMD Investigating USB Connectivity Points On X570, B550 Motherboards

AMD Investigating USB Connectivity Points On X570, B550 Motherboards

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3799242 9695292997 QsNmR - AMD Investigating USB Connectivity Points On X570, B550 Motherboards

The problem has been bugging 500-series motherboard homeowners for months, and AMD is lastly taking discover.

In the event you’re invested in one in every of AMD’s newest Ryzen 5000 CPUs, particularly on an present 500-series motherboard, you may need encountered some unusual points with USB gadgets. You are not alone, and now AMD is taking a more in-depth take a look at the difficulty.

After shoppers began inflicting some noise on the official AMD Reddit, the corporate has introduced that it’s investigating points on X570 and B550 motherboards on the subject of intermittent USB connectivity. The submit states that some customers shall be contacted for extra info to help debugging the difficulty, whereas directing any shoppers that may be experiencing issues to the corporate’s official support channels.

“AMD is conscious of studies {that a} small variety of customers are experiencing intermittent USB connectivity points reported on 500 Sequence chipsets,” an official AMD response reads. “Now we have been analyzing the basis trigger and at the moment, we want to request the neighborhood’s help with a small number of further {hardware} configurations.”

At this level it isn’t clear what the difficulty is, however it’s on the root of some confounding USB habits on a variety of {hardware} configurations. Some customers have discovered that particular combos of connections set off the problems, whereas others have managed to resolve the issue by tweaking settings within the BIOS (comparable to setting USB ports to legacy, for instance).

I’ve personally had this occur on my B550 motherboard geared up with a Ryzen 5600X. Out of nowhere my keyboard stopped working, which I used to be solely in a position to repair by setting my single PCIe x16 slot to PCIe 3.0 mode, mitigating one of many promoting factors for the improve. It is a frequent repair on the Reddit thread, too, with a number of customers reporting that it solved points with VR headsets, headphones, and extra.

When AMD finds a repair it is doubtless {that a} patch shall be launched as a part of a large AGESA replace that targets a variety of motherboards.

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